Ordering, Payment & Shipping Terms (All other countries)

Shipping & Delivery

All orders are shipped FOB (origin) from ReachBio Research Labs’ facility in Seattle, WA, USA.

Shipping and handling charges vary according to weight and overnight or same day delivery service.

ReachBio Research Labs is not responsible for renumerating product and, or shipping costs to customer/purchaser related to damage to product(s) that occurs during shipment, or due to shipment delay once shipment is in possession of carrier. Responsibility for making claims to carrier lies solely with customer/purchaser.

Shipments outside USA: ReachBio Research Labs typically ships frozen product orders via International Priority by FedEx.

We request that shipments made to locations outside of USA to be added to customer FedEx account. If shipments are requested using an alternate courier (e.g. World Courier), please provide this account information.

(Handling charges do apply and will be added to invoice).

FedEx International Priority Overnight shipments are expected to arrive within 48 hours after leaving ReachBio Research Labs’ facility that accounts for potential delays due to customs inspections. Unless authorized by customer to use customer’s own customs broker, ReachBio Research Labs ships via FedEx using FedEx customs broker.

Payment & Ordering Terms

Existing Customers: ReachBio Research Labs requires payment by credit card or by placement of an approved purchase order (advanced payment) prior to shipment of order.

We accept credit card purchases: Visa, Mastercard, American Express and Discover cards.

Payment must be made in advance by credit card, EFT or bank wire payment (see below). Upon consultation with ReachBio Research Labs Product Sales Manager, existing customers may ask for approval for placement of purchase orders with credit terms (net 30 days) based on approval of certain criteria (please inquire).

New Customers: ReachBio Research Labs requires payment by credit card or by placement of an approved purchase order (advanced payment) prior to shipment of order.

We accept credit card purchases: Visa, Mastercard, American Express and Discover cards.

Payment must be made in advance by credit card, EFT or bank wire payment (see below).

Orders can be placed via:

Email: orders@reachbio.com

Phone: 1.206.420.0300, option 1

Fax: 1.206.420.0301

ReachBio Research Labs Banking (for Wire Transfer):

Please inquire at 1.206.420.0300, option 4 or Email: accountsreceivable@reachbio.com

Accounts Receivable Information:

ReachBio Research Labs
P.O. Box 321
Spokane, WA 99210, USA
accountsreceivable@reachbio.com
Tel: 1.206.420.0300, option 4
Fax: 1.206.420.0301